Shipping Policy
General Shipping Information
At Tic-Tac-Play, we aim to process your order within 1-2 business days. Once processed, please allow 3-5 business days for your order to ship. You will receive a shipping confirmation email with tracking information once your order is on its way.
Please double-check your items, preferences, and delivery address before placing your order. Once an order is placed, we are unable to make changes, including adjustments to the delivery address. We are not responsible for packages delivered to incorrect addresses due to customer error.
While we take care to package each item securely, please note that items may shift during transit.
Free Shipping
Orders of $45 or more qualify for free priority shipping within the U.S. This will be automatically applied at checkout.
Shipping Delays
Please be aware that shipping times may vary due to factors beyond our control, such as holiday delays, weather, or carrier issues. We appreciate your understanding and will do our best to ensure your package arrives as quickly as possible.
Lost or Stolen Packages
Once your package is handed off to the shipping carrier, we are not responsible for lost or stolen items. However, if you experience any issues with your delivery, please reach out to us at tictacplayco@gmail.com, and we will do our best to assist you.
At Tic-Tac-Play, we aim to process your order within 1-2 business days. Once processed, please allow 3-5 business days for your order to ship. You will receive a shipping confirmation email with tracking information once your order is on its way.
Please double-check your items, preferences, and delivery address before placing your order. Once an order is placed, we are unable to make changes, including adjustments to the delivery address. We are not responsible for packages delivered to incorrect addresses due to customer error.
While we take care to package each item securely, please note that items may shift during transit.
Free Shipping
Orders of $45 or more qualify for free priority shipping within the U.S. This will be automatically applied at checkout.
Shipping Delays
Please be aware that shipping times may vary due to factors beyond our control, such as holiday delays, weather, or carrier issues. We appreciate your understanding and will do our best to ensure your package arrives as quickly as possible.
Lost or Stolen Packages
Once your package is handed off to the shipping carrier, we are not responsible for lost or stolen items. However, if you experience any issues with your delivery, please reach out to us at tictacplayco@gmail.com, and we will do our best to assist you.
